AXA upgrade ‘SmartTraveller Plus’: Virtual consults cruise coverage & discounts – Travel And Tour World

AXA Hong Kong and Macau (AXA) has unveiled the upgraded version of “SmartTraveller Plus,” featuring enhanced benefits including virtual medical consultations, medicine delivery, and optional cruise coverage. These improvements are designed to offer advanced travel insurance protection, ensuring customers can embark on their journeys with peace of mind. As part of our ongoing commitment to serving as lifelong partners to our customers, AXA continually enhances and refines our products to meet their evolving needs.

Key highlights of the updated “SmartTraveller Plus” include:

  1. Cutting-edge virtual medical consultations and medicine delivery through MyDoc Health Passport

Recognizing the importance of medical assistance while traveling abroad, “SmartTraveller Plus” now provides access to teleconsultations and medicine delivery via MyDoc Health Passport as part of the annual coverage across all levels. These services are available in select cities in Japan, Thailand, Vietnam, Singapore, and the Philippines. Customers can benefit from up to two free teleconsultations per insurance period, connecting them with both local and overseas doctors to address any medical concerns without language barriers. Additionally, prescribed medication can be conveniently delivered to the customer’s location, with upfront payment required, followed by reimbursement through the policy by submitting a claim.

  1. Specialized add-on protections and comprehensive support for cruise benefits

Our new cruise add-on protections are tailored to meet the specific needs of cruise enthusiasts. Coverage includes protection against cruise journey cancellations, curtailments, and cancellations for shore excursions, as well as coverage for accidents related to cruise hijackings.

Kenneth Lai, Chief General Insurance Officer, AXA Hong Kong and Macau, said, “In today’s dynamic travel landscape, we understand the importance of offering comprehensive support to travellers, especially as they navigate uncertainties abroad. Through our latest enhancements to ‘SmartTraveller Plus’, we reaffirm our unwavering dedication to ensuring worry-free travel experiences for all our customers, empowering them to explore the world with confidence, knowing that they have a trusted partner by their side every step of the way.”

Annual Cover is accessible across all plan tiers, accommodating the diverse requirements of regular travelers. This includes individuals opting for brief excursions to destinations in the Greater Bay Area, necessitating fundamental coverage for medical expenses and personal accidents, as well as those desiring extensive coverage for their global explorations.

Easter Flash Sale

Starting today until March 28 (6pm, HKT), customers purchasing “SmartTraveller Plus” can avail themselves of a 40% discount for single journey coverage or a 30% discount for annual cover and subsequent renewals.

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